Delivery Policy

Delivery

Life Under Canvas offer free next working day delivery to mainland UK on all orders over £200. Orders under £200 are still despatched on a next working day service but there is a charge for this.

Regular deliveries are made during working days, Mon-Fri between 08:00 and 20:00 (except during public holidays).

We aim to despatch on the day that the order is placed, if it is placed on a working day and before 1pm, or the next working day if not.

If an order is placed after 1pm it will not be possible to despatch on the same day.

We use TNT on a 24 hour next working day delivery service and aim to deliver within 48 hours (Mon-Fri) of your order being placed.

However we cannot guarantee next day delivery as we cannot be held responsible for delays incurred due to the delivery service. As a result delivery can at times be up to 72 hours. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website).

There is a charge for delivery to Southern Ireland (The Republic of Ireland), Northern Ireland, The Highlands of Scotland and the islands of the UK (such as Jersey, The Isle of Man, The Isle of Wight and Guernsey).

Delivery charges to these locations are determined by the dimensions and weight of the item(s) being ordered, and the delivery charges enforced by our carriers at the time of ordering.

Please e-mail us at hello@lifeundercanvas.co.uk or call customer services on 0330 223 6376 to get an exact quote for delivery charges if delivery is required in these areas. We recommend you do this before placing your order so that you can make an informed decision knowing the full cost of the goods including delivery. If specific delivery arrangements are required and a quicker delivery date is essential additional charges may also apply.

We do not offer shipping to Europe and the rest of the world, but it is possible for our customers to organise a courier for the goods to be collected from our warehouse. Please e-mail us at hello@lifeundercanvas.co.uk or call customer services on 0330 223 6376 to get further information.