Here at Life Under Canvas we have carefully chosen the very best bell tent manufacturer and our 'Made for Trade' tents are manufactured specifically to our requirements. We are confident that the quality of them is second to none and they are fit for their intended use, this being the trade leisure camping market.
'Trade' being defined as the tents being bought by persons with the intention of renting them to third parties for occasional use in the leisure camping market, NOT for permanent or semi permanent erection of the tents. The warranty does not cover tents left up for prolonged periods of time, specifically more than 28 days.
Life Under Canvas Ltd offers a standard 6 month warranty on our 'made for trade' tents against manufacturing defects such as flaws in the canvas, problems with stitching, the waterproofing, missing parts.
The warranty does not extend to the poles, zips or groundsheets, only the canvas, as the latter components are commonly misused.
The warranty does not cover damage caused by adverse weather conditions.
The warranty does not include mould and mildew damage caused by the tent being put away dirty or wet or pitched under trees for prolonged periods of time.
The warranty does not cover damage caused if the tents are left unattended.
Please note that there are just 3 UK outlets on-line here at www.lifeundercanvas.co.uk, on ebay (ebay username: lifeundercanvas) and on Amazon. A Life Under Canvas tent purchased from any other UK outlet may not be a genuine Life Under Canvas product.
To protect the consumer and the Life Under Canvas brand the Life Under Canvas registered trademark can be found on all our tents and awnings. All our tents should be clearly labelled with our company name and only tents and awnings carrying the Life Under Canvas trademark are protected by our warranty.
The Life Under Canvas warranty is applicable only to our products delivered to consumers within the UK for their specific order and is not transferable.
In order to make any claim under the warranty photos of the tent and/or packaging must be submitted via email. No claim will be considered without pictures.
Please contact us at hell[email protected] if you have any questions.