Here at Life Under Canvas we have carefully chosen the very best bell tent manufacturer and our tents are made specifically to our requirements. We are confident that the quality of them is second to none and they are fit for their intended use, this being the leisure camping market.
Life Under Canvas Ltd offers a standard 24 month warranty on our tents against genuine manufacturing defects such as flaws in the canvas, the waterproofing, missing parts when used in a domestic and not trade capacity.
Please note that this 24 month warranty does not extend to the poles, zips or groundsheets, only the canvas, as the latter components are commonly misused.
The warranty does not include damage caused by extreme weather conditions.
The warranty does not include mould and mildew damage caused by the tent being put away wet or left under trees for prolonged periods of time.
Please note that there is just one UK outlet on-line here at www.lifeundercanvas.co.uk, and on ebay too (ebay username: lifeundercanvas). A Life Under Canvas tent purchased from any other UK outlet may not be a genuine Life Under Canvas product.
To protect the consumer and the Life Under Canvas brand the Life Under Canvas registered trademark can be found on all our tents and awnings. All our tents should be clearly labelled with our company name and only tents and awnings carrying the Life Under Canvas trademark are protected by our warranty.
The Life Under Canvas warranty is applicable only to our products delivered to consumers within the UK and is not transferable.
The warranty does not include professional, long term and trade use. That being the tents being bought by persons with the intention of renting them to third parties or the tents being bought with the intention of leaving them up for a long period of time. If the intention is to use your Bell Tent for a trade purpose please see the separate warranty agreement.
In order to make any claim under the warranty photos of the tent and/or packaging must be submitted. No claim will be considered without pictures.
Please contact us at [email protected] if you need spare parts. We have some in stock and can order in other spares as needed.
Please contact us at [email protected] if you have any questions. Thanks.