All canvas products have a 24 month warranty against genuine manufacturing defects. The warranty does not cover damage caused by adverse weather conditions, mould and mildew damage as well as damaged caused if the canvas is left unattended.
More information on our warranty can be found here – Warranty
The majority of our orders are sent with TNT on a 24 hour service. We will send the tracking info to you after we have processed your order. As long as you provide your mobile number and/or email address you will receive a notification from TNT informing you of the day of delivery and then a notification with a time slot for the delivery.
There is always an option to change the delivery slot or make arrangements for your parcel to be left with a neighbour if you are not going to be in.
Most of our orders are despatched from our warehouse either the same day or day after purchase using a next working day delivery service. On occasions there may be a delay in despatching your order but we will let you know as soon as your order is received if we anticipate any problems.
If you require your order especially urgently it’s a good idea to give us a call to let us know and we will endeavour to help with a quicker despatch in any way that we can.
You can read our detailed returns policy here
We usually receive our stock for the season by early March. Please contact us for the exact date for the item you are interested in.